Veni Support

Need help with Veni? Here's how to reach us, plus answers to a few questions people ask most often.

Contact Us

Email us at cenavas17@gmail.com and we'll get back to you.

Frequently Asked Questions

How do I import a lab report?

Open the Documents tab and tap the import button. You can pick a PDF from your device's Files app or paste a link to one — Veni reads it and extracts the values automatically.

How do I track more than one person?

Add a patient from the Profile tab. Each patient's documents, metrics, and trends are kept separate, so you can track yourself and family members side by side without mixing up whose numbers are whose.

Is my health data private?

Yes. Your documents and extracted values sync through your own private iCloud account — we don't sell or share your health data. See our Privacy Policy for the full details.

How do I fix or remove something?

If two reports disagree on the same result, Veni flags it so you can pick which reading to keep. You can also delete a single document, unassign it from a patient, or delete an entire patient (and everything imported for them) directly in the app.

How do I delete my account?

Go to Profile → Account → Delete Account. This permanently removes every patient, document, and health metric stored in the app, and signs you out.

How do I cancel my subscription?

Manage or cancel any time in iPhone Settings → [your name] → Subscriptions. Apple doesn't allow apps to cancel subscriptions on your behalf, so this has to be done from your device's Settings rather than inside Veni itself.